Data transfer

Speed and capacity

TeleGroup’s program includes, amongst other things, solutions for data transfer. With its partners: Rad Data Communications and Cisco Systems offers adjustable and financially viable solutions for easier, faster and better data transfer. TeleGroup especially focuses on building new generation networks in which speech, data and image are transferred simultaneously. This unification of services brought to the fact that today a lot more of attention is given to parameters lice network security and service quality. TeleGroup, through cooperation with leading worldwide companies offers services which are exactly like that – secure and with quality.

TeleGroup authorized partner of Cisco Systems

TeleGroup d.o.o. Beograd is a company authorized by Cisco Systems as a Premier Certified Partner. With this status, TeleGroup is offered a number of benefits in connection with

Technical support:

• access to Cisco TAC (Technical Assistance Center) 24 hours a day, 7 days a week

• same level of support for all Cisco products
• securing technical resources with purpose of creating solutions and problem solving;

Software support:

• software upgrade through Cisco.com or other channels;
• securing new software for problem solving;

Hardware support:

• advanced level of substitution in case of device failure;
• produce used as a substitute is new, the same or equivalent device, including Cisco’s confirmation of interoperability;

Access¹ to Cisco.com:

• Cisco allows a certain level of access to Cisco.com.
• Cisco.com can be available to the end user at a certain level and under certain circumstances

Partner contract between TeleGroup and Cisco allows our company to secure the Cisco equipment products on promotional prices. Also, there are benefits secured for personnel training and perfection on the field of Cisco’s products and technologies.

All above mentioned gives the end user maximum security, reliability and investment return.

¹Includes access to information and services which otherwise are not available to users and partners without the appropriate status.